QUESTIONS + ANSWERS

WHO IS YOUR CLIENT?

Our client is not everyone, and we understand that. 

We want you to be ecstatic with your images and experience, so it's really important that what you are looking for meshes with our style.  Our clients are sometimes a little bit quirky.  They are risk takers, non-traditional, and creative.  They aren't looking for perfectly posed photos...they are looking for genuine storytelling photos of moments.

 

HOW DO I FIND OUT MORE ABOUT YOUR PRICING?

We send out prices via email, so get in touch!  We typically respond within 12 hours.

 

HOW CAN I BEST PREPARE FOR THIS SHOOT?

Communicate with us all of your thoughts and questions -- and we will do our best to share with you all that is necessary in order for us to experience our best shoot together.  We will also send you an online information packet with details on everything you want to know about a session, including: investment and collections, links of outfits/color schemes that we believe photograph well, and some other helpful tips and what to expect.  If you are opting for an in-home session, we have a separate information packet answering and preparing you for an in-home shoot.  And then -- just relax!  And remember to think about how you want to be portrayed in these images.

 

where should we do our shoot?

Think about a place that is significant to you and your family.  A trail you love, a park you spend a lot of time in, or there's nothing more personal than your own home.  If you would like suggestions on locations, we're happy to take you to some of our favorite places or scout out something new just for you.

 

DO YOU HAVE LOTS OF NEWBORN PROPS?

No, we're all about documenting newborns as naturally as possible; no props, bowls, buckets, or baskets.  Instead we like to focus on photographing the connection and love you and your family have with your baby.  We incorporate your surroundings, or your home, and use available natural light.  We totally recommend, and usually insist, mom + dad and siblings (pets?) be ready and prepared to actually be in these photographs.  We'll spend time documenting your adorable new baby solo and we'll also document you all together as a family.  Casual, timeless, emotional with your baby either swaddled or in a simple onesie or sleeper.

 

HOW DO I BOOK?  IS THERE A DEPOSIT?

Once you give us the go ahead we will send you an invoice for the non refundable deposit ($150), contract and small questionnaire to tell us about your family.  Once this is paid it secures the session date.  The remainder for the session will be due the week of the session.

 

HOW AND WHEN WILL WE see OUR PHOTOS?

Within two weeks of your shoot we will be in touch to invite you to a password protected online gallery, where you can view your proofs, download your digitals, and purchase additional ways to present your photos.  We ask that you please download your digitals within four weeks of gallery open date.  A 5% discount is applied to all orders paid for in those first four weeks.

 

CAN YOU MAKE ALBUMS?

Absolutely, we make albums frequently.

 

what makes you guys different than everyone else?

We genuinely care about your family's story.  We want to be there with you and be fully present with you during our time together.  It's important to us that you walk away with more than staged photos and everyone smiling at the camera.  We want you to be left feeling refreshed and reminded of what matters to you most in this stage of your life.  Of all the families in this world, yours is different than any other.  It is our desire as artists and fellow humans to remind you of your 'why' and to forever envelop that feeling in photos.

 

can i have the raw files or any unedited images?

This will forever and always be a resounding no.

 

is my personal information secure?

We promise never to sell or giveaway or rent your email address or other information we have of yours.  We will never, ever spam you - we do send a newsletter, typically monthly, which we hope you'll love but you can always opt out from.  We never have access to your credit card information, and our cart transactions are 100% safe and secure.

 

What kind of equipment do you use?  do you have a backup?

We use 1 Canon 5D Mark iii, 2 Canon 5D Mark ii's, 35L, 24L, 50ART, 100L + 135L.  We have a backup Canon 5D Classic in our gear bag just in case.

 

how many images do you typically deliver from a family session?  from a Newborn session?

We typically deliver at minimum 50+ images per 1-hour family session.  For newborns, we typically deliver 40-50 images per hour.  These numbers may increase or decrease depending on the flow of the session and the number of people and details needing to be captured.

 

are you using social media?

We most definitely are!  Check out the bottom of this page for the links!

 

does my session come with digital files?

All of our photoshoot collections are priced for the time, skill and energy that's involved in each session.  Products like books, wall prints and gift prints are available for purchase through your gallery.  A select number of digital files are included with every collection and our top collection includes all digital files as well as products.  Each shoot and family is unique in what product would best suite, so we've decided on offering products a la carte as well.

 

how far do you travel?

We are located in Anchorage, AK.  We will travel up to 25 miles for you session.  If you are further away, we can still travel for an additional fee.